looking for article on empowering local managers

[Homestead31]

i realize this is kind of random, but the collective knowledge here never fails to amaze me so here we go...

 

I am looking for an article that i read a few years ago.  2013 if i had to guess.  i am 95% sure it was a bloomberg article.

 

the article was about a company whose name i can't remember.  the company was a retailer - i think some sort of like fast food or sandwich shop chain.  at one point they were close to bankruptcy, but then a new owner came in and overhauled the way individual locations operated.  the big change was that the manager of each location was given a piece of the equity.  all of a sudden, stores were super clean all the time and running at peak efficiency.  it was a huge success.

 

i think this chain was based in boston, but i'm not sure.

 

if this rings a bell for anyone, please post a link to the article if you have it, or the name of the company and i will try to find the article.

 

apologies for the random post, but thanks in advance for the help!

[Guest JoelS]

This is unlikely to be the same article, but a similar theme: http://www.inc.com/magazine/19870701/4795_pagen_5.html

[Dog Hill]

i don't think this is the one you are looking for, but this 2011 article from NYC Times about pret a manger is pretty good on incentives.

 

http://www.nytimes.com/2011/08/07/business/pret-a-manger-with-new-fast-food-ideas-gains-a-foothold-in-united-states.html?_r=0

 

[Homestead31]

JoelS - thats the one!!!  thanks!