Jump to content

AMZN - Amazon.com Inc.


Cardboard

Recommended Posts

It's not the two day shipping, but not filling the order for a week or two (one time over a month).  Shipping isn't the problem.  Also the pricing isn't the best.

 

If it's not a secret: are you in US? what did you order that had such long delays? Edit additional questions: were the purchases during holidays? was there any indication of "out of stock / will be available in ... " during order? Was the order from Amazon, 3rd party or 3rd party handled by Amazon?

 

I think I've seen order delays with furniture...

Link to comment
Share on other sites

  • Replies 2.6k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

If it's not a secret: are you in US? what did you order that had such long delays? Edit additional questions: were the purchases during holidays? was there any indication of "out of stock / will be available in ... " during order? Was the order from Amazon, 3rd party or 3rd party handled by Amazon?

Never was there an out of stock mention until I inquired why it wasn't being shipped.  We are in Alaska.  One order was during holidays and the other wasn't. The orders were for DVD's and pet med's. The orders were from Amazon and I had had good results in the past.

Link to comment
Share on other sites

If it's not a secret: are you in US? what did you order that had such long delays? Edit additional questions: were the purchases during holidays? was there any indication of "out of stock / will be available in ... " during order? Was the order from Amazon, 3rd party or 3rd party handled by Amazon?

Never was there an out of stock mention until I inquired why it wasn't being shipped.  We are in Alaska.  One order was during holidays and the other wasn't. The orders were for DVD's and pet med's. The orders were from Amazon and I had had good results in the past.

 

Sorry to hear that. I agree that it sucks. These shouldn't be categories that require weeks to ship. Maybe you are somewhat affected by being in non-contiguous state, but it still not good. Let's hope they resolve whatever caused this.

Link to comment
Share on other sites

How dare you let people conveniently order something with a button! We will stop you Amazon.com! We will protect our people from your nefarious buttons!

 

Court says Amazon 'Dash' buttons violate German law

https://www.reuters.com/article/us-amazon-com-germany-court/court-says-amazon-dash-buttons-violate-german-law-idUSKCN1P42HW

 

The Swiss have found an even better solution - they don’t let Amazon operate within their country. Odd judgement, for sure...

Link to comment
Share on other sites

It seems like a large amount of products I look at on Amazon are cheaper outside of Amazon. Amazon can sell products they ship cheaply, but for marketplace items sold by 3rd party sellers (which makes up 50% of their sales), it seems like more and more sellers are raising their prices to make up for the cut that Amazon takes on the order.

Link to comment
Share on other sites

It seems like a large amount of products I look at on Amazon are cheaper outside of Amazon. Amazon can sell products they ship cheaply, but for marketplace items sold by 3rd party sellers (which makes up 50% of their sales), it seems like more and more sellers are raising their prices to make up for the cut that Amazon takes on the order.

Have seen better prices for specific products outside of Amazon as well.  AMZN, however, has network effect.  More are searching for things to buy on AMZN than elsewhere so AMZN gets away with it.  If someone else sells the same product 3p at a better price than the other guy, it's worth noting that algos will adjust product order. 

 

On another, we don't really know how much 3p is of the sales number because AMZN reports on a net sales basis rather than gross sales... what we see are largely fees.  If you estimate that AMZN takes 15% of sales, you come up with one number...if AMZN takes 5% of sales, you have a very different number relative to owned inventory...

Link to comment
Share on other sites

Oh well. On Walmart.com:

 

We're sorry, the item below can’t be shipped to or picked up in your ZIP Code.

 

It's a food item. They shipped it to me before.

 

It appears Amazon is not the only one with shipping problems.

 

Follow up on this: Ordered the same product on Jet.com

Great integration of Jet and Walmart.

Not.

Link to comment
Share on other sites

Oh well. On Walmart.com:

 

We're sorry, the item below can’t be shipped to or picked up in your ZIP Code.

 

It's a food item. They shipped it to me before.

 

It appears Amazon is not the only one with shipping problems.

 

Follow up on this: Ordered the same product on Jet.com

Great integration of Jet and Walmart.

Not.

That's interesting...I've never ordered anything on Jet.com nor do I have any intention to do so...taking this one step further, I have never thought to go to jet.com to order anything. 

 

I'm surprised at the traction Walmart.com has been getting.  I suppose as online shopping matures, it is inevitable that the great unwashed wind up looking where s/he knows?

Link to comment
Share on other sites

Can someone explain something to me like I'm six years old. I know nothing about advertising ( other than belatedly realizing it's power via the ascendancy of GOOG and FB).

 

If I'm an advertiser, wouldn't AMZN be a superior site to Google or FB? People are specifically going to AMZN to shop. For a specific product. Wouldn't that be the first choice for ad placement?

I know ad revenue is growing rapidly at AMZN, but why aren't these revenues much bigger already?

 

Link to comment
Share on other sites

Can someone explain something to me like I'm six years old. I know nothing about advertising ( other than belatedly realizing it's power via the ascendancy of GOOG and FB).

 

If I'm an advertiser, wouldn't AMZN be a superior site to Google or FB? People are specifically going to AMZN to shop. For a specific product. Wouldn't that be the first choice for ad placement?

I know ad revenue is growing rapidly at AMZN, but why aren't these revenues much bigger already?

 

This is because the average person is average. There were people who were still running radio ads in the age of television. There were people who bought IBM because no one get's fired from buying IBM, the revenues are mostly from ambitious entrepreneurs that are capitalzing on a huge opportunity. Funny enough - Amazon was Google's biggest ad customer. Although I have no basis for this, I do not think I'm that far from the truth. More than happy to be proven wrong.

Link to comment
Share on other sites

Can someone explain something to me like I'm six years old. I know nothing about advertising ( other than belatedly realizing it's power via the ascendancy of GOOG and FB).

 

If I'm an advertiser, wouldn't AMZN be a superior site to Google or FB? People are specifically going to AMZN to shop. For a specific product. Wouldn't that be the first choice for ad placement?

I know ad revenue is growing rapidly at AMZN, but why aren't these revenues much bigger already?

 

For certain things, specifically products, yes, it probably ranks very high. But there are other kinds of advertising. If you sell car insurance or house construction services, then Google is probably the place for you. If you want to do brand advertising, then maybe Facebook/Instagram/Youtube would be the preferred choices, etc.

 

But it mostly depends on the ROI you're getting, so if you're advertising on a site that isn't ideal, but the auction prices are such that you get a better ROI, then you'll do that too. So maybe Amazon is more logical to advertise a widget, but if Google Adword prices for that keyword are much lower than Amazon, it might still be a better place for you specifically.

Link to comment
Share on other sites

If I'm an advertiser, wouldn't AMZN be a superior site to Google or FB?

 

As Liberty mentioned, the things advertised on AMZN tend to be products. These are usually low value, low margin, one time purchases. The lifetime value (LTV) for a new customer is very low. This is especially bad on Amazon since the marketplace is so competitive.

 

Things like auto insurance, SaaS, travel, realtors, have much higher LTV. So advertisers are able to spend much more on ads and still get a good ROI.

Link to comment
Share on other sites

Guest cherzeca

If I'm an advertiser, wouldn't AMZN be a superior site to Google or FB?

 

As Liberty mentioned, the things advertised on AMZN tend to be products. These are usually low value, low margin, one time purchases. The lifetime value (LTV) for a new customer is very low. This is especially bad on Amazon since the marketplace is so competitive.

 

Things like auto insurance, SaaS, travel, realtors, have much higher LTV. So advertisers are able to spend much more on ads and still get a good ROI.

 

good discussion.

 

I imagine Jeff and co are looking to get into services (financial especially) where the lifetime value of a customer is more, both for the value of a prime membership as well as advertising.

Link to comment
Share on other sites

prime is very under-appreciated...

 

(the same to Costco, in a less degree)

 

If I'm an advertiser, wouldn't AMZN be a superior site to Google or FB?

 

As Liberty mentioned, the things advertised on AMZN tend to be products. These are usually low value, low margin, one time purchases. The lifetime value (LTV) for a new customer is very low. This is especially bad on Amazon since the marketplace is so competitive.

 

Things like auto insurance, SaaS, travel, realtors, have much higher LTV. So advertisers are able to spend much more on ads and still get a good ROI.

 

good discussion.

 

I imagine Jeff and co are looking to get into services (financial especially) where the lifetime value of a customer is more, both for the value of a prime membership as well as advertising.

Link to comment
Share on other sites

without undermining the general point made by Liberty and KClarkin, since they both mention auto insurance,  Geico actually does advertise on Amazon

https://www.nytimes.com/2018/09/03/business/media/amazon-digital-ads.html

 

Shows how Amazon is even more aggressive in ads than I thought.

 

Most of their value comes from their product search, though, but I suppose that they have some pretty good info to target display/brand ads too. Good for them.

Link to comment
Share on other sites

https://www.reuters.com/article/us-amazon-com-brazil/amazon-com-starts-direct-sales-of-merchandise-in-brazil-after-delays-idUSKCN1PG0AG

 

Amazon.com Inc is launching its long-awaited in-house fulfillment and delivery network in Brazil after months of delays caused by complicated logistics and a highly complex tax system in the largest Latin American economy.
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now



×
×
  • Create New...