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Another Completely Unnecessary Event At A Steak'n Shake!


Parsad

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Apparently, during Black Expo weekend in Indianapolis, the 24 hour Steak'n Shake was closed for maintenance...on the exact days of the Expo, and would be re-open again the morning after the event. 

 

http://www.youtube.com/watch?v=9c-ftqdYCF0

 

These types of optics, including the employee's hour/insurance issue from a few weeks ago, are completely unnecessary from a business-owner's point of view.  Sardar did his best to downplay the issue and clear up the misunderstanding, but this type of incident can get really blown out of proportion...think about the whole Gates/Cowley/Obama incident last week. 

 

http://www.theindychannel.com/news/20241955/detail.html

 

Anyway, let's hope that we don't see another of these things for a while at a Steak'n Shake.  Cheers!

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In my mind there is a huge difference between this event (I am sure SNS and other restaurants are closed during other events) and the impact is maybe a few late night folks can't get a hamburger versus the health insurance issue which can and does have real impact on employee morale/culture.  The question is are you going to be truthful and do the right thing and let the chips fall where they may or are you going to react to special interest groups.

 

Packer

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